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SNAPSHOT





            LUXURY
            THE FUTURE OF







            BRANDS












            DURING THE PANDEMIC












                                                           he study of demand    WAVING THE SOCIAL FLAG
                                                           in economics briefly   Corporate Social Responsibility, or
                                                           describes the role    simply CSR, has managed to grow
                                                           played by the three   beyond the management cubicles
                                                           types of goods,       in the past decade and has success-
                                                           namely – Normal       fully emerged as a pure and more
                                              Tgoods, Inferior goods             generalized concept. The compa-
                                              and luxury goods in the economy.   nies, especially those dealing with
                                              The very old textbook concept has   luxury brands, were forced by soci-
                                              turned out to be a crucial matter   ety’s expectations and being the
                                              of relevance, as the pandemic is   centres of attention to level up their
                                              continuing to affect the economy   CSR activities amidst the pandemic.
                                              to deeper extents. As a result, most   We can assume that the relent-
                                              of the luxury brands were forced to   less hustle of change management
                                              transform their face of operations   has worked out in favour of some
                                              and offerings, as wearing a tempo-  of these brands, who successfully
                                              rary mask was not enough to tackle   achieved the most anticipated trans-
                                              the depleting conditions. The piece   formation to a complete societal
                                              intends to discuss the changes in the   brand.
                                              way of operations and offerings made
                                              by some of the top luxury brands and   The process started with rede-
                                              what is in it that is going to decide   signing their operational strate-
                                              their future in Indian markets.    gies and making crucial changes
                                                                                 to their product offerings (pulling
                                                                                 out the products which are least
                                                                                 likely to generate revenue during
                                                                                 the pandemic and replacing them
                                                                                 with the products on demand), and
                                                                                 developed promotional strategies
                                                                                 that waved the social flag. Consid-
                                                                                 ering the example of Reliance
                                                                                 Brands, their way of communicating
                                                                                 to the customers has undergone a
                                                                                 drastic change to the promotion of



            32|  Thecorporatereview.com  | India  | Vol. 2  |  Issue 6  | June 2021
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