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COVER STORY

            HOW DID FALGUNI NAYAR                                                                                                     Bridging the gap and changing the way women

            STAND OUT FROM THE                                                                                                        shop, she has successfully curated more than                       ADVICE
            CROWD?                                                                                                                    850 brands and 35,000 products. The company
                                                                                                                                      also has its presence in many cities with 17 stores
            Nykaa, in its early years, was funded entirely by
                                                                                                                                      across India. There are two store formats – Nykaa              “Any entrepreneur-
            Falguni Nayar and her husband Sanjay Nayar.  The                                                                          Luxe and Nyka On Trend. Luxe has Indian and inter-

            focus was on building an inventory-led business. Her                                                                      national beauty brands along with Nykaa Beauty,                ship needs a lot of
            company ran on family funds for almost two years.                                                                         the in-house beauty products collection, and On               passion, hard work,
            The company turned unicorn  only in  March                                                                                Trend is  a collection  of popular market products.          conviction, and time.

            2020,  after just five rounds  of funding—of                                                                              The young yet super successful online beauty
            which only three involved institutional inves-                                                                            company has a target audience in the age group                  When I started, if I
                                                                                                                                      of 22 – 35, and has also launched private labeled
            tors. Nykaa is also considered to be most prof-                                                                                                                                          thought I would be
                                                                                                                                      products  in  the bath  and body care category,  in
            itable  startups  among    its  contemporaries                                                                                                                                         here in three years or
                                                                                                                                      March 2016. Working in an inventory based model,
            When Nykaa founder Falguni Nayar took the                                                                                 Nykaa has warehouses in Mumbai, New Delhi and                five years, it wouldn’t
            entrepreneurial plunge in 2012, she was pushing                                                                           Bangalore, and offers all leading brands including

            fifty with about twenty years of experience as an                                                                         Kaya Skin Clinic, Lakmé, L’Oréal Paris and more.            happen. It needs long
            investment banker. Nearly a decade later, she has      EARLY DAYS                                                         Falguni Nayar has now become a singular iden-                 innings. Somehow, I
            listed her startup at a valuation higher than those                                                                       tity in the market.  The brand’s association with
                                                                   An IIM Ahmedabad alumnus, she worked as                                                                                          was very clear that I
            of some of the biggest legacy businesses in India.     a venture investor and merchant with  Kotak                        its founder is deeply engraved everywhere and

            In the process, she has become the wealth-             Mahindra Group for around 20 years. After working                  is a result of the passion she had for her dream.            would need 10 years
                                                                                                                                      Nykaa,  derived from  Nayika,  which  means  the
            iest self-made woman in India, is among the            for the group’s global operations in the US and                                                                                  plus, and that is why
                                                                   UK, she headed the institutional equities divi-                    actress of one’s life, is certainly the perfect name
            country’s 20 richest people, and worth more                                                                                                                                                I started before I
                                                                   sion.  2005 saw her as  the managing director of                   to beautify and inspire women at the same time.
            than her peers  who have either listed their           the venture saving money business of the group.                    Kudos to the brand, and to the woman who never              turned 50. My sugges-
            startups  or  are  in  the  process  of  doing  so.    In  April  2012,  leaving her ‘ideal’ life behind,                 stops working and exceeds her own expectations.
                                                                   she gave herself the risky tag – CEO of Nykaa.                     OFF THE BEATEN PATH                                          tion to entrepreneurs
                                                                   She observed the online market and its growth                                                                                      is to choose what
                                                                   in India. The choice of the beauty segment                         I There were certain trends and models that
                                                                   came both from  her love for make-up                               Nayar chose not to follow. One of them being                    you love because
                                                                   and the potential online market waiting for                        an inventory-based model over a market-
                                                                   someone to come up with such a platform.                           place, something most ecommerce players                      you will have to do it
                                                                   She headquartered her company in Mumbai,                           follow that made Nykaa stand  out from the rest.             with a lot of intensity,
                                                                   where she was born and brought up. Seeing her
                                                                                                                                      She and her entire team was clear from the begin-           commitment, passion,
                                                                   father run a small bearings business, she knew she                 ning that beauty had to be run as an invento-
                                                                   had it in her to become an entrepreneur and apart                  ry-based model.  According to Nayar ``Beauty                  and hard work for a
                                                                   from that stock market and trade were a common
                                                                   discussion in her house during the growing years.                  has  a lot  of variety,  and customers  knew exactly         pretty long time for it
                                                                                                                                      what they wanted. One of the pain points in the
                                                                   While the idea and the dream to be an entrepreneur                                                                              to reach the finishing
                                                                   lived inside her,  Nykaa happened when Falguni                     market was that they wanted shade XYZ, but it
                                                                   Nayar had some spare time on her hands, after her                  was  never  available.  We felt the  way to  deliver         line.” – (Her interview
                                                                   children left for their studies to the US. With a dead-            on availability was by holding stock,” she says.              with MoneyControl)
                                                                   line of 50 (which was self-imposed), the one-woman                 Another reason was that they can have supe-
                                                                   army took a leap of faith and quit her job at Kotak,               rior delivery timelines and customer experience.


            14|  Thecorporatereview.com  | India  | Vol. 3  |  Issue 1 | January 2022                                                                                                                                                  |15
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